The terms and conditions set out below (Online Purchasing Terms) apply to online payment for the supply of membership and event registration by KFIA which are submitted via our online Payment facility at www.kfia.org (Online Payment Processing). The Online Payment Service is operated by KFIA.
The use of the Online Payment Service is governed by these Online Payment Terms.
Without limiting the way in which you may become bound by these Online Payment Terms, you will be deemed to have accepted and will be bound by these Online Payment Terms by clicking a button on your device, by submitting for final purchase or by accessing the Online Payment Service.
1.1 You may browse the Online Membership and Event Registration as a guest.
2.1 The prices published on the Online Payment Service will apply to the Ordered Products.
2.2 We reserve the right to refuse an Order or alter the agreed price if an incorrect price was given due to a software malfunction or interference with the Online Payment Service.
3.1 You must pay for the Products at the time of submitting your Order using an approved payment method.
3.2 The payment will be processed by us immediately and will be debited from your account in the timeframe set by your card or account provider.
3.3 If we are unable to authorize your payment via the selected payment method at check out, you will be alerted and your Order will not be processed.
3.4 We have engaged a third-party payment provider to securely process credit and debit card payments and store payment details for Account holders. We will not store your credit or debit card information on our servers and will not have direct access to your payment information.
4.1 Any complaint must be submitted to us via our contact us page within 48 hours of online-payment. Our team will review your request and get back to you as soon as possible on how we propose to rectify your experience.
4.2 Any decision to grant a refund will be at our discretion (subject to our legal obligations) but we will always work to address any complaints to your satisfaction. We will process any approved refunds within 5 business days of approval.
5.1 These Online Payment Terms will apply to the extent permitted by law and none of these terms will be construed as excluding, qualifying or limiting your statutory rights or remedies.
6.1 When you place an Order via the Online Payment Service you will be required to provide us with your personal information, including your full name, your email address, your phone number and your payment information (Information).
We may vary these Online Payment Terms at any time by publishing the revised terms on this website. The amendments will take effect from the next time you visit the Online Payment Service. If you do not agree with the revised terms, you must immediately stop using the Online Payment Service and delete your Account (if applicable).